Privacy Policy

FiveSpins ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit fivespins.co.nz. We comply with the New Zealand Privacy Act 2020.

1. Information We Collect

We may collect the following types of information:

• Information you provide voluntarily, such as your name and email address when you use our contact form
• Technical data collected automatically, including your IP address, browser type, operating system, referring URLs, and pages visited
• Cookie and tracking data as described in Section 5 below

We do not collect sensitive personal information such as financial details, government ID numbers, or health data.

2. How We Use Your Information

We use the information we collect to:

• Respond to enquiries submitted through our contact form
• Analyse website traffic and improve the performance and content of our site
• Monitor and prevent fraudulent or abusive use of this website
• Comply with legal obligations

We do not use your personal information for automated decision-making or profiling.

3. Affiliate Links and Third Parties

FiveSpins participates in affiliate marketing programmes. When you click a link to a partner casino, that casino's own privacy policy and terms will apply. We may receive technical information (such as click tracking data) from affiliate networks, but this data is aggregated and does not personally identify you.

We are not responsible for the privacy practices of third-party websites linked from this site.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it in limited circumstances:

• With service providers who assist in operating this website (e.g. hosting, analytics), under confidentiality obligations
• When required by law or to protect our legal rights
• In the event of a business transfer, where user data may be part of the transferred assets

5. Cookies

We use cookies and similar technologies to enhance your experience on this website. These include:

• Essential cookies necessary for the site to function correctly
• Analytics cookies (such as Google Analytics) that help us understand how visitors use our site
• Affiliate tracking cookies that record clicks to partner sites

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of this website.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 24 months. Analytics data is retained in aggregated form indefinitely.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to any personal information we hold about you
• Request correction of inaccurate personal information
• Ask us to delete personal information we hold about you, subject to legal requirements
• Complain to the Office of the Privacy Commissioner if you believe your privacy rights have been breached

To exercise these rights, contact us at [email protected].

8. Security

We take reasonable steps to protect your personal information against loss, unauthorised access, use, modification, or disclosure. However, no internet-based service can guarantee absolute security, and we cannot be held responsible for breaches outside our reasonable control.

9. Children's Privacy

This website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of this website after changes are published constitutes your acceptance of the updated policy.

11. Contact

For privacy-related enquiries, to access or correct your personal information, or to make a complaint, contact us at:

• Email: [email protected]
• Contact form: fivespins.co.nz/contact

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner at privacy.org.nz.